What’s A Boss?

I’m using boss because it’s easier to type, but don’t get hung up the verbiage. Leader. Supervisor. Team Lead. Whatever they’re called in your org, what makes your boss…well…your boss?

Is it because they’re the person that tells you what to do? That’s not the best definition, since it implies a near total absence of autonomy for you.

Is it because they’re the person that gives you a performance review?

In the eyes of the company, a boss is someone that helps us disseminate top-down information. CEO needs everyone to know something, so they tell their directors who then tell the managers who then etc etc. Good way to get info out in a more humane way than an email to the whole company.

In many organizations a boss is also – or maybe, predominantly – the “one butt to kick”. They’re the point of accountability for a larger group. If the CEO isn’t happy with the performance of Team X, then they can roll up on the manager of Team X to make changes. Again, not the best of imagery here.

Here’s what I hope it means to have a boss where you work. Hopefully, your boss is the person who explains problems and constraints rather than assigns tasks. They don’t just deliver a performance review (and I sure hope it isn’t just once a year) they give you constant feedback. They remove the obstacles between you and success. They are ultimately accountable for the value you add. They provide opportunities for your growth. They’re always working to do whatever they reasonably can to make sure you’re happy at the company. And they really want to not be the reason you quit.